Order management
How can I order a product?
We make shopping as easy as possible for you.
Step 1: Select the desired product(s).
Step 2: Click on “Add to cart” or “Add to basket".
Step 3: Click on the shopping cart icon in the top right corner (your “cart”) to finalize your purchases.
We also offer you the option of creating an account to make the process even easier.
My order is incomplete
If your order includes multiple items, they may be shipped separately, depending on availability and our shipping warehouses. Don't worry, your package will arrive shortly.
Can I modify my order?
Yes, as long as your order is not “being processed.”
Can I cancel my order?
It is entirely possible to cancel your order! However, if the order is already being prepared, the cancellation fee will be 40% of the purchase price. Please feel free to contact us by email via the contact page on our website and our team will do their utmost to respond to you.
Why are some commands executed faster than others?
We try to process orders in the order they come in, and we usually manage to do so.
To manage our order queue, we route orders to the production centers with the most capacity.
Order fulfillment depends on the product and destination, so new orders may be fulfilled faster if they are routed to a different production center.
Payment management
What payment methods do you accept?
Your security is our priority: our site only offers secure and guaranteed payment methods.
We accept:
- Credit cards
- Debit cards
- PayPal
- Apple Pay,
- USDC.
Your bank details or credit card information will not be shared with us under any circumstances.
All payments are protected by our 128-bit SSL encrypted payment processor. We do not accept checks.
Guaranteed secure payment
Our site benefits from the latest innovations in security and hosting of sensitive data.
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Our customer support team is available to answer any questions about our products or your order.
All online payments are 100% secure, powered by trusted providers Stripe and PayPal.
Orders shipped within the United States. Estimated delivery: 7–12 business days.
Shop with confidence — enjoy a 14-day satisfaction guarantee after delivery.